Overview
At Tabitha Stays, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we’re here to help.
Returns
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You may request a return within 7 days of receiving your order.
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Items must be unused, in their original packaging, and in resellable condition.
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Return requests made after 7 days from the delivery date will not be accepted.
Return Process
To initiate a return, please email us at [email protected] with your order number, item details, and reason for return.
Once approved, you will receive instructions on how to return the item.
Please do not send any item back without contacting us first.
Return Shipping
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The customer is responsible for the return shipping cost.
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We recommend using a trackable shipping service to ensure we receive your returned item.
Refunds
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Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed within 5–7 business days.
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Refunds are issued via cash.
Non-Returnable Items
The following items are not eligible for return or refund:
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Items marked as final sale
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Products that are used, damaged, or missing parts not due to our error
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the item and packaging. We will offer a replacement or full refund, depending on the situation.
Contact Us
If you have any questions about our Refunds and Returns Policy, feel free to contact us at [email protected].